Terms and Conditions
Our minimum charge is for £55 on each job with the exception of shared loads or single item – quoted in writing.
Cancellation – A minimum period of 24 hours is required for cancellation. Any job cancelled by you less than 24 hours before the booked time will incur the
minimum charge of £55.
Additional Charges – All our Vehicles need to be back to base by 17.30hrs (unless agreed in writing) and would need to leave the property half on one hour earlier ie latest 17.00hrs. A charge of £55 ph could be applied if, for example we were waiting for access to the property. Storage charges may occur due to adverse weather conditions.
We accept no liability for damage or breakage to items which have not been adequately packed or protected for handling or transit. We accept no liability for consequential loss, howsoever caused.
It is your responsibility to ensure that access at origin and destination will allow removal or delivery of all items (e.g. size of bed and size of doorway). Our drivers are not qualified to remove doors or windows, and in such cases, it is your responsibility to organise a specialist if required.
Goods not to be moved
– Prohibited or stolen goods, drugs, pornographic material. – Potential dangerous, damaging or explosive items including gas bottles, paints, fireworks, firearms and ammunition
You warrant that the goods to be removed and / or stored are your own property, or that the person(s) who own or have an interest in them have given you authority to move or store the good. You warrant to pay us for any claim for damages and / or costs brought against us if your warranty on the ownership or permissibility of moving the goods is not true.
Timing and Delivery
– We will endeavour to arrive at the collection point at the time given to you. However, any arrival / delivery times given are estimates only. – Other than by reason of our negligence or breach of contract, we will not be liable for delays in transit.
Icy and Adverse Weather Conditions/ Inaccessible Roads:
We will make every reasonable effort to arrive at the pickup and drop off destinations however, we may have to cancel and rebook. In the event where we have loaded and approaching the drop-off point and is clearly inaccessible we would need to put goods/effects into storage (additional cost may incur)
Unless agreed by us in writing full payment is required by cleared funds no later than on the day of the move or work.